Frequently asked questions

This is no longer possible due to the different profiles used in the new made to measure collection.
Use the function “Forgot your password” under www.advance-kastsystemen.nl dealer configurator. Enter your email address and you can set a new password. If you have not received an email, please contact Advance customer service via email BUSS@fetimgroup.com
Yes, click on your name in the top right corner select User Settings and then change your password.
Manuals, price lists and instruction videos can be found after logging in to the homepage of Advance online configurator on the left side in the menu under “?”
Yes, you can, select this under Download / print PDF.
It is always possible to change an order up to the deadline for changes (see page 27 of this manual). REMEMBER to click on “Order Changes” when you are done making the changes.
Yes, you can always cancel an order up to the deadline for changes. After this, this is no longer possible and your order will be produced as ordered. Find the order in the list and click on the cross on the order and confirm the cancellation.